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Tuesday, August 22, 2023 | 11:00am ET / 8:00am PT Our speakers will discuss these challenges and argue why a return to managing core businesses while adapting to a number of major changes in government-funded business segments, may be the strategic path forward. Register now. 
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Wednesday, September 13, 2023 | 12:30pm ET / 9:30am PT This webinar explores how a leading hospital system developed, delivered, and optimized a transformative strategy for their consumer experience. We’ll discuss Memorial Healthcare System’s integrated and AI-infused contact center approach, how it plays into their digital and consumer experience philosophy, how it’s evolved over time, and the impact it’s made. Register now. 
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| By Noah Tong A third-party administrator of UnitedHealth Group denied thousands of emergency department and urinary drug screening claims without proper review, the U.S. Labor Department alleges in a lawsuit. |
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| Philadelphia, PA |  |
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By Anastassia Gliadkovskaya Those affected will reportedly receive severance pay, benefits and help with landing a new job elsewhere. CVS Health does not expect customer-facing roles in stores, pharmacies and clinics to be affected in the layoff plan. |
By Heather Landi Informa Markets, a division of the business-to-business publishing and events company Informa PLC, will take on management of the HIMSS Exhibition, while HIMSS will continue to oversee developing expert content and programming, the organizations announced Tuesday. |
By Noah Tong Price transparency initiatives could help consumers make better decisions with their wallets, but experts have tempered expectations of the real-world benefits for a recent CMS OPPS proposal. |
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Wednesday, September 13, 2023 | 2pm ET / 11am PT In this webinar we will share how plans properly design and deploy food benefits allowing for more personalization, member choice, and increased member engagement. This webinar will focus on designing food benefits that are culturally competent, driving healthcare outcomes, supportive of chronic conditions, and increase member engagement. Register now. 
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By Heather Landi Amazon Clinic is expanding to all 50 states, including nationwide telehealth services to offer access to clinicians through its website and mobile app. |
By Paige Minemyer The company is updating the branding for its Amerigroup segment to Wellpoint in a bid to better align the government insurance business with its push toward whole health. |
By Dave Muoio The American Hospital Association, American Medical Association and Blue Cross Blue Shield Association penned a joint letter highlighting "conflicting" prior authorization electronic standards and workflows they say will bring industry confusion and unnecessary burden. |
By Annie Burky Following increases in both aggression towards nurses and mass shootings, stakeholders are debating whether new tech or old solutions can make a difference. |
By Paige Minemyer Signify Health is expanding its services with the addition of a new in-home testing option for chronic kidney disease. |
By Dave Muoio The latest monthly report from Kaufman Hall outlines workforce reductions and a widening gap between high-performing and struggling hospitals. |
Fierce podcasts Don't miss an episode |
| This week on "Podnosis," we take a critical look at value-based care. Also under discussion is the top nonprofit health systems of 2022. |
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eBook Patient expectations for great experiences are higher than ever, but fragmented patient journeys across channels and data silos are impacting patient experience, acquisition, and loyalty. Here is what your organization can do to match patient expectations. Sponsored by: Talkdesk |
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