John, as IT Service Management (ITSM) platforms have evolved, many IT teams have sought to bring the solution into other groups such as HR, Facilities, and Marketing. However, ITSM platforms have traditionally been resource intensive, requiring IT support to do simple tasks like create a form, field, basic workflow and modify the end-user portal.
Join us as we discuss how no-code, easy-to-use ITSM/ESM platforms can overcome these challenges without technical expertise through the use of emerging ITSM/ESM platforms. Find out how teams like HR and Marketing can quickly customize the solution for their needs without requiring IT support.
Attend this webinar and you'll: - Get strategies for ESM Adoption; how to gain buy-in.
- Learn how to create a stellar end-user portal & make it usable.
- Understand how to automate workflow; fast & easy steps to take.
- Discover what the key requirements are to migrate from ITSM to ESM.
During the session you will also, hear how the City of Avondale is benefiting from no-code ITSM/ESM with a vision to support the enterprise with not only ESM but also automated workflows. | 
