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CIO First Look

September 13, 2021

10 impediments to IT innovation

From inefficient IT operations to an inability to upskill at pace, innovation is often undercut by ingrained organizational issues that IT leaders must change. Read more ▶

Image: Sponsored by CareAR: The New ‘Experience’ Stack: Welcome to Service Experience Management

BrandPost Sponsored by CareAR

Sponsored by CareAR: The New ‘Experience’ Stack: Welcome to Service Experience Management

Organizations need to change the way they deliver services and engage with customers. SXM helps them get there.

What is Kyndryl? IBM’s managed infrastructure services spin-off explained

IBM is focusing on hot technologies such as artificial intelligence and the cloud, and is cutting adrift legacy IT activities to operate as an independent company.

The 15 most valuable IT certifications today

Looking for a leg up in your IT career? Here are the most valuable IT certifications you can earn to boost your salary in 2021.

Image: Fidelity unlocks the power of data by transforming its pipeline

Fidelity unlocks the power of data by transforming its pipeline

Fidelity Investments is creating a “next-generation data pipeline” to make data available throughout the enterprise and its ecosystem.

7 techniques to enhance your power to persuade

In the workplace, influence is the ability to move someone’s thinking, actions, or decisions in a way that advances your business objectives. These seven concepts and techniques will give your influence skills a boost.

What is sentiment analysis? Using NLP and ML to extract meaning

Sentiment analysis, which enables companies to determine the emotional value of communications, is now going beyond text analysis to include audio and video.

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