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Discover our top 10 tips for boosting your resilience. |
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As the year begins to draw to a close, you might find yourself feeling more under pressure than usual. That's actually really common, and that's why we're talking about resilience this week - and giving you some tips to boost your mental immune system this as winter draws in. 👇 |
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Fall down, get up, straighten the crown and go on: that pretty much describes what is meant by resilience. During the pandemic, it became clear that people were divided into two camps. Those who seemed to indeed 'keep calm and carry on' and those of us who felt like the ceiling had caved in on their heads.
What distinguishes the two camps is psychological resilience and if you (like me) fell into the second group of people, then don't worry.
The good news is that this immune system can be strengthened. Resilience develops continuously. With our ten tips, you can train your resilience and become crisis-proof now and in the future. |
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Do you work in HR, L&D or book training for others? It's your last chance to take our survey! |
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We're working hard to measure the impact of the pandemic on learning: both at home and in the workplace. If you work in Learning and Development or HR and your company's learning goals were affected by the pandemic, then we need your help.
To say thank you, we're donating £1 to Mental Health UK for every completed survey. |
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Top 10 Personal Development Courses ⭐ |
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Do you want to build positive working relationships with both external and internal customers? However, it's not always easy to deliver top-notch customer service when you're feeling under pressure from customer complaints and difficult situations.
How then can you learn to remain cool under pressure and guide a difficult interaction to a happy outcome?
A customer service training course will teach you and your team how to address customers' needs effectively and develop the confidence to successfully handle a range of different enquiries.
Browse our top 10 online customer service courses listed below to start your learning journey today! |
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