Creating a safe workplace Sadly, nurses are no strangers to workplace violence. It can, and does, happen in various forms from bullying to verbal abuse to physical assault. And, unfortunately, as in the recent case at Chicago's Mercy Hospital & Medical Center, it sometimes results in gun violence. In this issue, you can read about strategies to help protect nurses and other healthcare workers against violence, and to prepare them to take appropriate steps if an active shooter situation occurs. Also: Find out what's next in virtual care, how to improve discharge planning and care coordination, and a new challenge for maintaining hospital revenue. | 
