5 ways AI is transforming customer experience

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CIO Leader

Oct 23, 2018
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5 ways AI is transforming customer experience
Share your insight in 2019 State of the CIO survey
6 essential competencies for digital executives
6 expert budgeting tips for IT leaders
5 reasons RPA deployments fail
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5 ways AI is transforming customer experience

Companies are increasingly turning to artificial intelligence to help strengthen customer relationships, provide unique experiences, and increase revenue. Read More

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Share your insight in 2019 State of the CIO survey

In last year’s State of the CIO study, 88% of CIOs reported that their role was becoming more digital and innovation focused. CIO is once again conducting this annual survey to better understand the evolving role of these tech executives and welcomes your participation. Read More

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6 essential competencies for digital executives

Thanks to digital disruption and shifts in the workplace, the litmus test for leadership has changed. Here are six essential traits that great IT leaders need to thrive in the digital age. Read More

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6 expert budgeting tips for IT leaders

IT budgets must not only reflect short-term strategic plans but also drive innovation. Here’s how to ensure you’re delivering tactical IT and services that produce true digital transformation. Read More

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5 reasons RPA deployments fail

Robotic process automation offers significant benefits, but many RPA pilot projects go nowhere thanks to a mix of planning, personnel and implementation issues. Read More

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State of the CIO 2019

We welcome your participation in CIO magazine’s 18th annual State of the CIO survey. Results will be published in a special Winter 2019 edition of CIO’s digital magazine and on CIO.com. Take the survey today!
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