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| White Paper: LogMeIn Download this report to learn more about the key trends in support service and how to create a support strategy that empowers your customers- both internally (employees) and externally (end-users). Read More ▶ |
| Not every problem can be solved by machine learning, and not every company is poised to apply AI. Here’s how to know whether your IT organization is ready to reap the benefits of artificial intelligence. Read More ▶ |
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| Anticipating future opportunities based on hard and soft trends is a crucial weapon in helping CIOs stave off digital disruption. Does your organization have what it takes to commit to an ‘anticipatory IT’ strategy? Read More ▶ |
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| The majority of organizations don't apply metrics to their cybersecurity efforts, and those that do often measure the wrong things. Here’s how to ensure your cybersecurity projects pay off. Read More ▶ |
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| With low business costs and strong talent labor markets, these U.S. and Canadian cities offer the best bang for your hiring buck. Read More ▶ |
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| A good — or bad — IT project manager can make the difference between a project coming in on time and on budget and it being a failure. How can you spot a good project manager? CIO.com talked to project management professionals and IT executives to find out. Read More ▶ |
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| Business process management is the practice of aligning goals and processes as businesses evolve. BPM software helps organizations define the steps required to carry out a business task, mapping these definitions to existing processes and then streamlining or improving these processes so that the steps are taken more efficiently. Read More ▶ |
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| Project managers must look beyond requirements, budgets and timelines to ensure they are executing high-impact, high-visibility projects with a direct line to the organization’s overall strategic goals. Here’s how to be recognized by executives and stakeholders as an indispensable strategic partner. Read More ▶ |
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| Want to learn how to code in Salesforce but not sure where to start? Let this free online course be your introduction to Apex. Read More ▶ |
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| Video/Webcast: LogMeIn In research conducted by HDI and Robert Half Technology on the technical support center of the future, the key is passion for supporting customers and with social intelligence-a human connection in a digital world. Read More ▶ |
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