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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
March 31, 2025
12 ways to accelerate digital transformation
Disruptive forces dictate the need for speed when it comes to key digital initiatives. Hereâs how IT leaders are overhauling strategies and processes to streamline IT for quicker success.
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Sponsored by Atlassian: Get insights on AI adoption, impact, and its future in service management
In this new 2024 report, discover how AI is transforming service management. Learn how organizations are leveraging AI to enhance efficiency, improve customer experiences, and innovate business operations.
DEI rollbacks: Where top tech vendors stand
Three months into the Trump administrationâs sweeping executive orders to scale back DEI initiatives, hereâs where the tech industry currently stands on promoting broader representation.
AI culture war: Hidden bias in training models may push political propaganda
Some AI experts warn that DeepSeek has the potential to secretly spread cultural and political bias on behalf of the Chinese government.
The RACI matrix: Your blueprint for project success
A RACI matrix is a simple, effective means for defining project roles and responsibilities, providing a comprehensive chart of who is responsible, accountable, consulted, and informed every step of the way.
9 CRM trends for 2025: AI reshapes the customer equation
AI is accelerating the evolution of customer relationship management (CRM), with agentic AI, a shift to targeted use cases, and workforce realignments on the horizon.
11 go-to podcasts that inspire IT industry leaders today
From deep dives into emerging technologies and cybersecurity threats, to explorations of leadership and team building, these podcasts offer valuable perspectives and practical advice to empower tech leaders in their roles.
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