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CIO First Look

January 21, 2021

15 SLA mistakes IT leaders still make

From treating service-level agreements as a one-time exercise to failing to establish escape clauses, IT leaders should avoid these pitfalls when partnering with IT service and cloud partners to drive business value. Read more ▶

Sponsored by AWS & Intel: Use the Cloud to Optimize Your SAP Environment

The prospect of deploying business-critical workloads to the cloud may seem daunting, but the benefits outweigh the risks. Learn how running SAP in AWS can help you integrate systems, accelerate innovation, reduce costs, increase security, and turn data into insights to fuel your business.

How DMaaS eliminates data silos and 4 tips for choosing a provider

For CIOs caught in an ever-growing web of complicated data silos, data management as a service can help drive a competitive business advantage.

Cloud, telco providers show the promise of 5G edge

Fueled by vendor innovation, interest in 5G wireless networks and edge computing is growing, but IT leaders must first evaluate the cost and efficacy of these converging technologies before committing.

Image: 5 critical steps to relaunch a transformation initiative

5 critical steps to relaunch a transformation initiative

Across all markets, transformation programs that have been on hold for close to a year are being launched or relaunched. Here's how to make sure your transformation stays on the right track and lower your systems integrator spend by 15-20%.

7 signs it's time to kill an IT investment

Saying good-bye is hard to do. Worse, however, is pouring precious resources into a project that's doomed to failure.

Inside UC San Diego’s multicloud transformation

Vince Kellen is CIO at University of California, San Diego, where he leads a CIO 100 award-winning technology and cultural transformation throughout the organization. To modernize technology across diverse business lines including education, research, a hospital and clinics, and restaurants and dining, they relied on Lean Six Sigma principles to replace unsustainable COBOL systems with highly efficient cloud platforms. Hear the inside story of this big technology and cultural shift.

Application rationalization: Streamlining your IT portfolio

IT leaders are increasingly launching application rationalization initiatives to cut operational costs and improve resiliency and agility. Here’s how to weed out the waste and reinvest.

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