2019: The year that was in digital

After we broke this story, an industry moved.

“The conclusion here is something we already knew, which is that Amazon either can’t or won’t adequately police its sellers and protect consumers.”

Shopify will now “restrict partners” that try to get merchants to leave Shopify; and it is also requesting that all data collected by a partner that relates to a merchant’s customer “be sent back to Shopify.”

If history is any guide, the adult industry's investments could benefit device-makers.

Amazon is in competition with the very sellers that helped it gain dominance, and its relationship with these third-party vendors has turned into something like the field of candidates for the Democratic nomination in the 2020 presidential election: They’re rivals, but they also have an interest in each other’s success.

Inside the content-marketing strategy of the world's largest hotel brand.

A trove of newly discovered developer documents reveal the platform has rolled out a native audience network for advertisers looking for a new avenue to reach the roughly 260 million collective TikTok-ers in China and Japan.

While legacy retailers are experimenting with all sorts of ways to keep customers coming through the door—nail salons, laundry service and buy-online-pickup-in-store offerings—a new breed of store is cropping up, one that brings the digital experience to a brick-and-mortar environment.