Clothes. Restaurant take-out. Groceries. What do all these things have in common? They, and more, have been involved in the worldwide shift to digital buying due to the COVID-19 Coronavirus pandemic of 2020. Automobile dealers have felt the impact of this pandemic-induced transition as well. Many dealerships across the globe were forced to close their stores, transforming their sales operations overnight to online-only and quickly transitioning to curbside, contactless delivery of vehicles. As we move into 2021, it’s clear that digital buying is here to stay as we look ahead to the auto retailing future. Check out this 21-page survey report which contains data on how prepared U.S. dealerships are to accommodate this shift and what you can do to prepare!
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