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CIO First Look
Stay up to speed with the current top stories for IT leaders
March 14, 2024
3 areas where gen AI improves productivity â until its limits are exceeded
Generative AI focused on customer service, software and development, and creative and knowledge work could yield more than $1 trillion in annual US productivity gains. Early adopters stand to benefit the highest ROI, but tactical deployment and robust training are key to not overstretch the tech. Read more
Has the CIO title run its course?
With the role expanding well beyond its decades-old roots and top tech chiefs rebranding departments for the digital era, some IT leaders are rethinking whatâs in a name. For Tim Wenhold and Marc Sule, CBTO hits closer to the mark.Read more
The early returns on gen AI for software development
Leading organizations highlight key takeaways from initial implementations of generative AI across the app-dev lifecycle, including benefits, limitations, team impacts, and lessons learned. Read more
Women still underrepresented in top tech roles
Despite pockets of progress, women looking to make inroads in tech leadership continue to face obstacles. Here, two female CIOs in South Africa share their experiences. Read more
Oracle touts AI as major driver of Q3 gains
Buoyed by cloud sales, the software giantâs numbers are good, but some dispute the AI-driven nature of the companyâs gains. Read more
OneFamilyâs response to the data quality question
Graham O'Sullivan, group CIO at UK-based financial services provider OneFamily, sits with CIO.comâs Lee Rennick to discuss transforming legacy systems, building the digital self-serve customer experience, and creating a roadmap for gen AI. Read more
UNESCO finds âpervasiveâ gender bias in generative AI tools
Because AI outputs are no better than the human-generated data itâs trained on, the UN agency concludes judicial and social interventions will be necessary to address gen AI risks. Read more
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