CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
March 13, 2024
3 areas where gen AI improves productivity â until its limits are exceeded
Generative AI focused on customer service, software and development, and creative and knowledge work could yield more than $1 trillion in annual US productivity gains. Early adopters stand to benefit the highest ROI, but tactical deployment and robust training are key to not overstretch the tech. Read more
Sponsored by Avaya: How technology is reshaping the college student experience
Good news: More than 70% of higher ed admins have a favorable view of AI despite low adoption to date, and one-third of campus IT leaders are considering experimenting with AI/ML.Read more
New US CIO appointments, March 2024
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role.Read more
OneFamilyâs response to the data quality question
Graham O'Sullivan, group CIO at UK-based financial services provider OneFamily, sits with CIO.comâs Lee Rennick to discuss transforming legacy systems, building the digital self-serve customer experience, and creating a roadmap for gen AI. Read more
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Oracle touts AI as major driver of Q3 gains
Buoyed by cloud sales, the software giantâs numbers are good, but some dispute the AI-driven nature of the companyâs gains. Read more
Creatio adds Copilot, Copilot Designer to its automation platform
Copilot Designer will enable enterprise users to build new AI-based scenarios for their business needs with their preferred large language model. Read more
The early returns on gen AI for software development
Leading organizations highlight key takeaways from initial implementations of generative AI across the app-dev lifecycle, including benefits, limitations, team impacts, and lessons learned. Read more