There are a lot of reasons to reassess your martech stack. Best case scenario: You’ve outgrown it because business has increased so much. Whatever the reason, before you pull the plug on a particular solution, consider these three ideas from contributor Michelle Tackabery.

Also today, we look at a brand, True Classic, that’s seen tremendous growth since launching just before the pandemic. With all the plates spinning, the company wanted to give its customers a better post-purchase experience that included accurate delivery times. As a result, more good news — happy customers purchased more.

Chris Wood
Editor

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Marketing technology

3 considerations before leaving your martech vendor

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Understand if it's time to move on by evaluating solution fit, looking into your vendor's plans and exploring the competitive landscape.

Customer experience

How True Classic uses post-purchase experiences to increase revenue

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The company increased customer satisfaction with the aid of a tool by parcelLab that provides accurate shipping and delivery updates.

Marketing artificial intelligence (AI)

Adobe adds AI tools to Photoshop powered by updated Firefly Image 3

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New features include in-app text-to-image generation and the use of reference images that can match brand styles and themes.

Customer data platform (CDP)

How to adapt your marketing for the new era of data analytics

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Having a vision for your data is critical for any marketing strategy. And building a trusted data foundation is the first step in executing on that vision.

MarTech webinar

5 ways to level up your personalization strategy

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Learn how to deliver consistent and personalized experiences across channels that bridge the gap between digital and face-to-face marketing and beat out the competition.

Marketing analytics

What is predictive analytics?

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The importance of predictive analytics in marketing continues to grow as brands try to get ahead (and stay ahead) of the customer.

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Marketing analytics

Why you should add predictive modeling to your marketing mix

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Learn how predictive modeling can optimize your marketing campaigns through accurate audience segmentation, strategic ad placement and more.

MarTech intelligence reports

How AI is transforming email marketing

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Learn best practices for creating more relevant, personalized emails with the newest AI-powered platforms using this marketer’s resource.

Customer experience

How Beef ‘O’ Brady’s streamlines customer experience

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The family restaurant chain uses PAR Technology to bring together ordering, dining in, loyalty perks and data.

On-demand training

Expert insights, cutting-edge technology

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You’re just a few clicks away from unlocking the complete spring season of MarTech, featuring hours of on-demand sessions, keynotes, Q&A conversations, and more.

Get started now

From Search Engine Land