HM Courts and Tribunals Service Public User Event

Our 6th Public User Event is just 3 weeks away, but there's still time to sign up.

Who is it for? People who are interested in how we are designing our services for the lay user. Places will be prioritised for those working in relevant advice organisations, academics in the legal field or people who have personally used HMCTS online services.

When is it? Wednesday 22 March 2023

Why join us? Youll have the chance to speak to the people leading changes at HMCTS, discuss what our Reform Programme has delivered and hear about the priorities for the future service.

Register your interest now

Please share this invite with others who would benefit from attending.

The event will feature updates from across our jurisdictions throughout the day and you can see some of the key themes below.

Get updates on:

the Online Civil Money Claims (OCMC) service and the Damages Claims service
our plans for extending the OCMC service to bulk users, and to reform enforcement
other changes affecting civil cases

Plus the chance to share feedback on upcoming service enhancements and new features.

Learn more about:

new digital systems which are coming for private law child arrangements
improvements to the system which manages child care cases
changes and priorities for the probate service
the impact from the introduction of the new divorce service and future service plans

Plus, the chance to give your feedback on how you have found these new online services.

Find out about the future plans and developments, upcoming changes, and priorities for:

Employment Tribunals
Social Security and Child Support
implementing the new Immigration and Asylum policy measures introduced by the Nationality and Borders Act 2022

Plus, an opportunity to hear about and feedback on how we are planning to use digital technology in our hearing centres.

Hear how HMCTS is supporting victims and witnesses with updates on:

pre-recorded cross examination
the Witness Charter and Victims' Code
single justice service
upcoming changes and priorities in the service

Plus find out more about:

Common Platform rollout
ways we are hoping to improve defendant engagement

Hear about:

how were evaluating Reform
how the video hearing service works and has been improved, including an opportunity to give your feedback if you have participated in a remote hearing

Find out about how HMCTS is supporting users to access the service now and in the future with developments in:

reasonable adjustments
digital support service provided by We Are Digital
how we are connecting users to external support

Sign up for a place

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