May 26, 2020
Stay up to speed with the day's top stories for IT leaders
Long seen as back-office problem solvers and the department of âno,â IT still has an image problem with business executives and users alike. Hereâs how to fix it. Read more â¶
NICE inContact has prepared the following Remote Agent Checklist to help you prepare your agents for a productive work from home experience.
New tools are bundling data cleanup, drag-and-drop programming, and the cloud to help anyone comfortable with a spreadsheet to leverage the power of data science.
Liberty Mutual IT developed an intelligent workplace platform to boost productivity and improve employee experience â and then it launched a startup
In this article, Three Ways Business and IT Leaders Drive Inside-Out Digital Transformation, understand the true definition of digital transformation for business and IT leaders, why cross-functional alignment plays a key role in digital transformations, and how training and the cloud are helping leaders mold the new digital landscape.
The American Academy of Family Physicians (AAFP) was losing touch with its members until a three-year digital transformation project helped it better engage them.
Align Technologyâs mobile app helps Invisalign wearers stay on schedule, while machine learning and other features help lure prospective consumers to try the orthodontic device.
From virtual office hours to Yam Jams and WFH Slack sessions, CIOs are doing everything they can to keep their teams connected during a pandemic that has driven them, physically, apart.
