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CIO First Look
Stay up to speed with the current top stories for IT leaders
November 23, 2023
5 pillars of a cloud-conscious culture
As an enabler of innovation, and a way of gaining competitive advantage, cloud migration can be a force for good, but only if the organization fully adapts to the new paradigm. Read more
Air Force CDAIO Eileen Vidrine on leading top-flight AI operations
The newly appointed chief AI officer is charged with leading the US Air and Space Forceâs development and use of AI to gain a strategic advantage over adversaries. Here she shares what it takes to sì³®d in this emerging role. Read more
7 steps for turning shadow IT into a competitive edge
By taking a programmatic approach to addressing the root causes of shadow IT, CIOs can reduce the risks of shadow programs and empower more business people to serve their own workflow and data needs. Read more
Can developer productivity be measured? Better than you think
After decades of debate over whether developer efficacy can truly be measured, we believe weâve found the developer productivity metrics that matter most. Hereâs why it matters. Read more
IHG maximizes hospitality with multicloud
The hotel multinationalâs multicloud architecture delivers innovative digital services to thousands of franchises and their guests, with an eye toward improving both customer experience and the bottom line. Read more
What is a managed service provider? Strategic outsourcing for IT services
MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or deliver IT services, thanks to talent and technologies most enterprises lack. Read more
ServiceNow adds gen AI to more workflows, including chatbot creation
Now Assist, the companyâs sub-brand for generative AI features, will soon show up in field service management and help enterprises build their own chatbots. Read more
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