Robotic process automation offers significant benefits, but many RPA pilot projects go nowhere thanks to a mix of planning, personnel and implementation issues. Read More ▶ |
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| In last year’s State of the CIO study, 88% of CIOs reported that their role was becoming more digital and innovation focused. CIO is once again conducting this annual survey to better understand the evolving role of these tech executives and welcomes your participation. Read More ▶ |
| From service integrators to transformers, CIOs are finding that they must tap an array of IT services providers to meet their needs. Read More ▶ |
| IT budgets must not only reflect short-term strategic plans but also drive innovation. Here’s how to ensure you’re delivering tactical IT and services that produce true digital transformation. Read More ▶ |
| | Technology changes rapidly, but beneath the buzzwords, the fundamentals of sound IT strategy remain. Here are 10 graybeard IT tenets that still reign — when applied in their modernized guise. Read More ▶ |
| CIOs driving digital business strategy must master their companies’ customer experience. That means working with marketing on the critical customer journey map. Read More ▶ |
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