There is a global race for innovation, and banks in the retail industry have already joined this tech race. Banks are aiming to upgrade their banking infrastructure to improve their agility and enhance their competitiveness. The race to figure out what works the best in digital-only formats has just got intense with the economic impact brought on by the outbreak of COVID-19. The global health crisis has underscored the value of technology. A sudden change in terms of work, financial activities, and consumption patterns are all creating a lasting impact. So what are some of the leading banks doing to counter the COVID-19 setbacks?
