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CIO First Look

February 24, 2021

5 ways to build trust between business and IT

Most organizational dysfunction is the symptom of a greater problem: Business-IT trust has broken down. Here’s how smart CIOs repair those rifts — or foster trust from the get-go. Read more ▶

Image: Engage with CIOs Virtual TECH(talk) Community

Engage with CIOs Virtual TECH(talk) Community

Join this exclusive online network, where technology experts find resources to enhance their knowledge and career.

Inside Blue Shield of California's IT operating model overhaul

For CIO Lisa Davis, the transformation to a product-focused operating model is key to realizing the health plan provider's digital health vision.

What IT leaders are doing to boost Blacks in tech

Attuned to racial inequities and the benefits of diversity, some IT leaders are overhauling pipelines, rethinking retention, and encouraging Black IT pros to grow their networks and careers.

Image: 7 tips for selling the C-suite on IT investments

7 tips for selling the C-suite on IT investments

Salesmanship is a key skill in getting buy-in for IT spend. Here’s how to rally support for IT projects by crafting sales pitches that put busines benefits — not the technology itself — front and center.

At HMShost, a shift to the cloud brings yields business benefits

HMShost Corporation’s EVP and CIO Sarah Naqvi is transforming their technology foundation with a fundamental shift to the cloud that yields a spectrum of business benefits. Operating retail stores for 300 brands in 120 airports around the world and 80 motorways in North America, their cloud approach delivers improved speed to market, agility, resilience and savings. Join us as she describes the many benefits including transparency to the business on the value of technology investments.

What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.

LGBTQ IT exec: Why inclusion is critical to corporate culture

Mindy Ferguson, a managing vice president at Capital One, discusses the importance of senior leaders fostering a feeling of belonging, which is often missing from diversity and inclusion efforts.

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