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CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
December 25, 2024
6 ways to turn your IT help desk into a strategic asset
The help desk is often seen as ITâs purgatory â for the issues it addresses and the staff working there. But strategic intelligence and opportunity lurks in this IT âdungeon.â
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8 major IT disasters of 2024
Major CrowdStrike outage overshadowed most other IT problems, but this year also saw IT systems accusing employees of theft, and PC makers shipping devices with malware.
IT leadersâ top 9 takeaways from 2024
CIOs share insights on the lessons theyâve learned this year about navigating change â and helping others do the same â while getting real about AI and leading IT initiatives exclusively with business value in mind.
SAP customers still slow to deploy AI broadly
Organizations are interested in leveraging AI to optimize internal processes and analyze data for insights, but security, data quality, and governance remain hurdles.
The 4 key aspects of a successful data strategy
If you want to exploit the potential of your data, you need to develop a data strategy. This includes not only technology: processes, organization and culture should also be examined.
10 most in-demand enterprise IT skills
Businesses are looking for IT pros with deep expertise in the following popular and prominent platforms across the IT stack.
5 dead-end IT skills â and how to avoid becoming obsolete
As CIOs prioritize emerging technology, IT veterans would do well to incorporate higher-level strategic thinking to keep their careers from hitting a wall.
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