CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
May 11, 2024
7 IT leadership hacks that deliver results
From leaning on peers to accepting inconvenient challenges, CIOs offer time-tested, hard-won advice for achieving and sustaining IT and career success. Read more
CDOsâ biggest problem? Getting colleagues to understand their role
Chief data officers face several challenges, including new demands from AI, but they must also sell the value of their jobs to coworkers unsure what CDOs do. Read more
TIAA modernizes the customer journey with AI
The financial services organization overhauled its customer service operations, weaving together machine learning models, generative AI, and customer journey mapping to improve customer experience and predict trouble points. Read more
Essential skills and traits of chief AI officers
CAIOs require a multidimensional skill set to drive innovation, establish and lead an AI-ready culture, and create tangible organizational results leveraging a complex and rapidly evolving technology. Read more
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Rethinking âBig Dataâ â and the rift between business and data ops
As an era, âBig Dataâ may be over, but its underlying value (and tensions) live on, even as organizations seek to make the leap to an AI future. Read more
10 IT skills where expertise pays the most
Data from Dice sheds light on 10 enterprise mainstay skills where IT pros who have honed their craft to expert level can earn five-figure salary premiums. Read more
6 cloud market forces impacting IT strategies today
Several ongoing and emerging cloud market developments are sure to have downstream impacts on CIOsâ cloud roadmaps. Hereâs what to know about recent and predicted market changes. Read more