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CIO First Look

February 22, 2021

7 tips for selling the C-suite on IT investments

Salesmanship is a key skill in getting buy-in for IT spend. Here’s how to rally support for IT projects by crafting sales pitches that put busines benefits — not the technology itself — front and center. Read more ▶

Image: What is business process analysis? A methodology for improving process

What is business process analysis? A methodology for improving process

BPA helps organizations dig into vital business and IT processes to find problems and opportunities for improvement.

LGBTQ IT exec: Why inclusion is critical to corporate culture

Mindy Ferguson, a managing vice president at Capital One, discusses the importance of senior leaders fostering a feeling of belonging, which is often missing from diversity and inclusion efforts.

User acceptance: 5 tips for ensuring digital success

Those most impacted by digital transformations can make or break your success. Here’s how to leverage their insights, address their pain points, and exceed their expectations.

Image: Project management guide: Tips, strategies, best practices

Project management guide: Tips, strategies, best practices

Project management plays a crucial role in enabling business transformation. Here is a breakdown of what project management is and how to execute it effectively in service of strategic goals.

Tech takes on its racist terminology

MongoDB colleagues Garaudy Etienne and Marcus Eagan are among a growing wave of IT pros leading the difficult work of eradicating racist language such as ‘master/slave’ from tech tools and open-source projects.

At PPG, cloud fundamentally changes the customer value proposition

PPG’s Global Director of Information Technology Jeff Lipniskis leads a team that continues to build a cloud-powered CIO 100 award-winning project delivering added customer value in the industrial coatings business. Combining cloud and mobile technologies, the service allows facilities managers in large-scale industrial settings to predict the life-expectancy of critical coatings on high-value equipment. He shares how this groundbreaking innovation was created and where it’s headed.

Northwell Health’s new HR cloud faced early COVID test

When the pandemic hit New York, the local healthcare provider was able to turn a test analytics environment into a live dashboard for managing staffing needs.

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