CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
March 14, 2024
7 ways an MBA will advance your IT career â and 5 ways it wonât
Will earning an MBA give you the key to IT career success, or is it simply a costly waste of time? Hereâs what you need to know. Read more
Sponsored by NICE: Can you elevate your CX with agent engagement? Yes, with the right tools.
Learn why engaged employees can enhance customer service, in turn boosting revenue, increasing return visits, and encouraging âtell-a-friendâ recommendations.Read more
How CIOs reinterpret their role through AI
With greater technical expertise and business knowledge comes more wide-ranging responsibilities for CIOs. AI is increasingly underpinning IT teams, but utilizing it as a check against high-value tasks is still a priority to drive business performance. Read more
Get more from the voice of CIOs and IT leadership
Read more from CIO delivered to your inbox. Subscribe now.
Modernizing your resume for executive IT leadership
CIO resume makeover: Recent trends in structure, presentation, and emphasis can ensure your resume is streamlined to emphasize your professional brand. Read more
European Parliament approves EU AI Act: What impact on the enterprise?
The legislationâs goal is to promote trustworthy AI â oh, and innovation. Read more
3 areas where gen AI improves productivity â until its limits are exceeded
Generative AI focused on customer service, software and development, and creative and knowledge work could yield more than $1 trillion in annual US productivity gains. Early adopters stand to benefit the highest ROI, but tactical deployment and robust training are key to not overstretch the tech. Read more
New US CIO appointments, March 2024
Congratulations to these 'movers and shakers' recently hired or promoted into a new chief information officer role. Read more