Poorly planned partnerships can sink IT deployments. Here, IT leaders share tips for ensuring project success when partnering with an implementation provider Read more
As you increase investment in cloud services, it's critical to guard against governance gaps that can lead to unexpected costs. Learn how to improve your ROI story.
After studying 132 CIOs for his doctoral dissertation, John Hill, CDIO of MSC Industrial Supply, discovered that for digital initiatives to succeed, organizations change behaviors, not just processes. Read more
Deloitteâs Lou DiLorenzo and Steve Gallucci detail why refining a shared vocabulary between the CFO and CIO regarding technology and oversight practices can serve as a fortified lever for growth and promote better digital transformation. Read more
Becoming truly customer-centric requires access to deep insights and rapid action. KPIs are the tools that help IT discover what external and internal customers really want. Read more
From trying to change too much to underestimating the political nature of the role, IT leaders and advisors lend insights on what most often trips up first-time CIOs. Read more
Salesforce is touting a real-time upgrade to the customer data platform underlying many of its products, a move it says will allow enterprises to better personalize interactions with customers. Read more
