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CIO First Look

August 24, 2021

8 tips for improving customer experience

CX is the new IT imperative. Here’s how IT leaders can staff up, get agile, and spearhead tech initiatives that deliver experiences that win over customers. Read more ▶

Image: Sponsored by Adobe: Adobe Experience Cloud Improves Patient Experiences in Healthcare

BrandPost Sponsored by adobe

Sponsored by Adobe: Adobe Experience Cloud Improves Patient Experiences in Healthcare

The healthcare sector, as well as the entire life sciences industry, is increasing its focus on the patient experience. Healthcare organizations see this as a way to improve outcomes, but they also are responding to the expectations consumers now have after experiencing better digital interactions elsewhere.

Carhartt ups its sales prospects with AI

The apparel company has developed an AI-driven tool that helps its go-to-market divisions take a coordinated data-driven approach to expanding their footprint in the marketplace.

IT navigates the ‘Great Resignation’

With the pandemic causing many to reevaluate lives and career, IT organizations must embrace creative work models and source from new venues to stem an escalating talent crunch.

Image: Ally and Microsoft partner on quantum computing

Ally and Microsoft partner on quantum computing

The all-digital bank has teamed up with Microsoft to explore the possibilities of quantum computing, an emerging technology for which talent is scarce and tools remain immature.

Employee retention: 10 strategies for retaining top talent

Remote work has made competition for tech talent fiercer than ever, which makes retaining talent a CIO priority.

CIO Digital Edition: Digital’s tipping point

Learn how IT leaders in award-winning organizations are reimagining products and services for a new era of customer and employee engagement.

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