CIO First Look
Stay up to speed with the dayâs top stories for IT leaders
December 19, 2023
9 tips for achieving IT service delivery excellence
The quest for IT service excellence is never-ending. Here are ways you can attain customer satisfaction without burning-out your team. Read more
Sponsored by Informatica: Everybody's ready for AI except your data.
Your CEO is ready for AI to help with the next big breakthrough. Is your data ready?Read more
3 key digital transformation priorities for 2024
Generative AI is not the only initiative that can transform your company in the coming year. Addressing operational gaps and building up new digital leaders can also be force multipliers. Read more
IBM to buy StreamSets and webMethods from Software AG for $2.3B
The move highlights the need for effective application and data integration as digital transformation accelerates. Read more
IT leadersâ top 9 takeaways from 2023
CIOs share insights on the lessons theyâve learned this year about balancing operations and innovation, rifts between IT and the business, and how to capitalize on emerging value creators such as generative AI. Read more
A perfect match: How tech promoted a small soccer team to the top
Jan Mayer, MD of TSG Hoffenheim, currently in sixth place in Germanyâs top-flight soccer league, the Bundesliga, discusses the key ingredients of business solutions, physical facilities, and sports management software that enabled the club to climb the ranks. Read more
Cushman & Wakefield builds a foundation for enterprise-wide AI
The commercial real estate firm seeks to inject generative AI in âevery piece of our workflow,â says CDIO Salumeh Companieh, who is putting partnerships and a product-based IT approach to work in achieving that vision. Read more