   In case you missed it, catch up on the message from Kate Terroni, our Interim Chief Executive that we shared earlier this week. We'd really like to hear your thoughts on whether this message from Kate adequately reflects your feedback, comments and concerns and whether the actions we are proposing feel like the right ones. Share your views through this short survey. In 2023 we launched a communication campaign to ensure all health and social care providers and professionals understand what these changes are, what they mean for them and what they need to do to prepare for these changes being implemented. To help us measure how successful this campaign has been so far, we want to know how well you understand these changes. To help us do this we'd like your feedback through a short survey. If you're not already, sign up to our provider portal and save yourself time by submitting notifications online quickly and easily. Notifications You can submit the following notifications through the provider portal: - SN16: Death of a person using the service
- SN17: Death of a detained mental health patient
- SN18: Allegations of abuse
- SN18: Events that stop a service running safely or properly
- SN18: Serious injury to a person using a service
You can complete the following registration activity through the provider portal: - Register as a new provider
- Register as a new manager
Recent improvements - Save your notification forms as draft midway through completion and come back to them later
- If you are the Nominated Individual, delegate access to others in their organisation so they can complete notifications
We're aware of an issue where users may not be able to view notifications they or others in their organisation have already submitted. We are currently working to fix this and will update you when that is done. Notifications you have already submitted have been received and processed by CQC, you can continue to submit notifications as normal. Thank you for your patience while we continue to make improvements. If you need any support, please contact providerportalqueries@cqc.org.uk. To create a portal account, you need to be either a registered manager, nominated individual or main partner for a CQC registered provider. You will also need to use an email address that is registered with CQC and is not shared with any other registered person. If you need to update your contact details you can do that on our website. Â Our new assessment approach is live across the country, but there are lots of things you can do to increase your understanding of the new approach. Our expectations of care are not changing and our current ratings and 5 key questions will stay central to our approach. We recognise the importance of clear guidance to help you feel ready for our new assessments. On our website you can find guidance that covers the different aspects of our regulatory approach, including which evidence categories we prioritise for each sector. New assessment approach Share your feedback on our new assessment approach. Your insights and opinions are crucial in helping us understand how well this new method is working and where we can make improvements.  | 
