During the past several days, we have been experiencing significant increases in order volume as well as an increase in customer service emails & calls.
Currently, our average shipping time is 7-10 business days from the time an order is placed. Right now, we see no change in our shipping lead times. There has been no interruption to our shipping or production times. Furthermore, we are taking every possible precaution to ensure that we remain open and continue to ship orders out efficiently.
If you need to reach our customer service, here are a few guidelines which should help us sort through all inquiries as quickly as possible:
- If your call is regarding an order you have placed within the last ten business days, please use the contact us tab at palmettostatearmory.com to email our customer service team.
- If your call is about an order that has gone beyond the ten-business day window or about an issue with a Palmetto State Armory product you currently own, you may continue to hold or message us through palmettostatearmory.com.
Thank you again for your patience and understanding.
Palmetto State Armory |
