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CIO Middle East Update

March 25, 2021

Abu Dhabi Airports leverage mobile app, AI for contactless travel safety

John Barton joined Abu Dhabi Airports as CIO on March 1, 2020, just when the pandemic crisis was erupting, and immediately put in place an AI, big data analytics and mobile strategy to optimize passenger flow, safety protocols and staff communications. Read more ▶

Image: Cloud, RPA and e-payments transform legacy operations at Amer Group

Cloud, RPA and e-payments transform legacy operations at Amer Group

Updating legacy apps and moving to the cloud is time-consuming and costly. In this Q&A, Mohamed Saada, chief information technology officer of Cairo-based Amer Group, explains how he juggles multiple projects while dealing with business management expectations. Read more ▶

ServiceNow bets on citizen developers in latest enterprise push

ServiceNow offers enterprises a platform on which to formalize the informal workplace processes eroded by the move to working from home.

AI governance: Reducing risk while reaping rewards

With AI moving from pilots to production, enterprises must establish cross-departmental oversight strategies focused on data quality, compliance, ethics, and more.

Dual citizenship law to help UAE attract tech talent

Citizenship and long-term residency regulations in the UAE are changing as the country seeks to attract tech talent, and strengthen its position as a Middle East commerce hub.

What is data governance? A best practices framework for managing data assets

Data governance defines roles, responsibilities, and processes for ensuring accountability for and ownership of data assets across the enterprise.

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