New Articles

Accordion Icons: Which Signifiers Work Best?

The caret icon most clearly indicated to users that it would open an accordion in place, rather than linking directly to a new page. (8 min. to read)

Catching Problem Participants in Remote Unmoderated Studies

Identify outliers, cheaters, and professional participants and remove their data from your analysis. (8 min. to read)

New Videos

UX Portfolios: What Hiring Managers Look For

We asked over 200 hiring managers who hire for UX jobs what they look for in candidates' portfolios. The expectations are different for people looking to be hired as designers vs. as researchers, and also different for junior vs. senior positions. (4 min. video)

AI & Machine Learning Will Change UX Research & Design

 At the virtual UX Conference, Jakob Nielsen was asked "How will AI and Machine Learning affect UX Research & Design?" (11 min.video)

Virtual UX Conference

• Americas/Europe/India: September 14–25 (each course = 2 half days)
• Americas/Europe: October 10–16 (each course = 1 full day)
• Americas/Europe/Middle East: November 9–20 (each course = 2 half days) NEW

Full event program describing all full-day UX training courses and the virtual conference format.

UX Roadmaps: Tell Us Your Experience

We're conducting research on how companies and individuals use roadmaps in UX. Your answers will be used only by Nielsen Norman Group for generating insights around what works (or doesn't). All responses will be kept anonymous.

Please tell us your experience in this survey (and get a chance to win a free UX Conference day):
> link.nngroup.com/uxroadmapsurvey