Core values can keep customers and employees engaged | How to build a career that matches your values | Is a once-reliable hire holding up your company's growth?
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Creating core values that link both customers and employees to a company's overall mission can provide the purpose and meaning necessary to keep them both engaged, says Denise Lee Yohn in this video. Yohn provides examples of how companies such as LinkedIn and Southwest Airlines have successfully combined both customer and employee needs.
One reason people become dissatisfied with their careers is that "integrity gaps" form between their values and their behaviors. By understanding your values and by regularly self-auditing, you can better identify a career path that brings fulfillment.
The team member who helped you get your company where it is may not be who you need to grow your business, writes Kurt Wilkin in an excerpt from his book, “Who’s Your Mike? A No-Bullshit Guide to the People You’ll Meet on Your Entrepreneurial Journey.” When you have a [fictional] "Mike," Wilkin says "how you handle the situation often depends on their personalities, your relationship with them, and the work that needs to get done."
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Google is extending its paid six-month parental leave policy with an additional three months of work-from-home acclimation time for new parents, a benefit intended to bring more women into the workforce. "[W]e fundamentally understand how important it is for us to have a diverse workforce, the perspectives women bring, and [how they] make the company a better place," Google CEO Sundar Pichai said.
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With rising enrollment, historically Black colleges and universities are well positioned to become a workforce pipeline, writes Qyana Stewart, CEO and principal consultant of GlobalForce Tech Consulting. To make that happen, HBCUs need equitable funding, and the business world needs to rethink the stereotype of an entrepreneur as young, white and male, Stewart writes.
Seven out of 10 top banking industry professionals surveyed by Arizent say attracting and keeping talent is one of their key challenges. With top banks constantly upgrading their pay offers and smaller entities searching for recruitment innovations that might give them an edge, Carll Wilkinson, CEO of executive search firm Smith & Wilkinson, says: "There are just simply not enough people of the typical age to fill senior management positions," and adds: "This structural worker deficit has likely a decade to go."
A cycle of rumination, anxiety and overwhelm can be stopped by acknowledging thoughts and feelings around disruptive thinking and noting the quality, advises licensed clinical social worker Michelle Maidenberg. "[T]he thoughts and feelings themselves aren't necessarily the issue but, rather, the meaning we attach to them and how we choose to act on behalf of them," Maidenberg writes.
It's a common practice in the music industry to record two versions of the same song -- one with explicit lyrics and one that's "clean." However, it's much rarer to see a new version of a song in response to a complaint about one specific word. In Lizzo's case, a new version of the single "Grrrls" replaced a word that was seen as ableist. It's obviously too soon to say if other artists will follow suit, but in an era where society has placed a heightened emphasis on inclusive language, this could be a blueprint for how to respond to critical feedback on creative work.