DAILY SCOOP
Chipotle embraces TikTok hack, gas stoves aren’t being banned and more
Plus: Twitter’s doing Twitter things.
CRISIS COMMUNICATIONS
How the royal PR team should handle Prince Harry’s new book
This is hurting everyone.
PR
These infographics show how critical online reviews are to prospects
Are you tapped into this field of PR?
Flights grounded after FAA failure, Instagram overhaul is coming and more
Plus: Disney restores some free perks and flexibility.
PR INDUSTRY
‘Have you tried listening?’
A reminder that sometimes, we need to step away from the dashboards and talk.
COMPANY CULTURE
Some of the most innovative workplace tech unveiled at CES2023
Here are the announcements that stood out — including the dystopian ones.
Golden Globes attempt a comeback, TikToker rescues small restaurants and more
Plus: Negative reviews are on the rise.
3 new social media features you need to know about this week
Including updates from TikTok, Twitter and YouTube.
What’s next in tech? A look back at 2022 trends and 2023 predictions
PR pros, here's what you need to know.
NFL celebrates Damar Hamlin, small biz sees big return on TikTok and more
Plus: ChatGPT could be coming to your Outlook inbox.
CASE STUDIES
Why Equinox’s January campaign succeeded in its calculated controversy
When your brand stands for something, that means it can’t stand for everything.
How real-time data helped McDonald’s, Ford respond to high-stakes situations
Data from NewsWhip helped McDonald’s decide to act and Ford to help in a time of crisis.
Impersonation is still easy on Twitter, Walgreens 'cried too much on theft' and more
Plus: The spread of misinformation after Damar Hamlin's collapse.
WRITER’S PASSPORT
Tips on writing and editing from Jerry Seinfeld
The comedian’s coffee-table book about his streaming series is a surprising source of useful advice.
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