Enabling CX Improvements Through Agent Empowerment

Event: This Thursday 3/10 at 2:00 PM EST 

A survey sought to understand how agents are equipped in the workplace to deliver on performance, engage with customers across channels in personalized and proactive ways, and identify the obstacles preventing proactive engagement.

Join us 3/10 and hear from experts Mila D'Antonio of Omdia, Boris Grinshpun, and Nick Bandy of LiveVox. 

Learn more about this event!

Meet you there!
Karen McAleer
ITPro Today

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