Ahold's Robot-Run Mini-Markets; Plus JetBlue's Collaborative Loyalty; And Zara Thinks Global With eCommerce Platform | | | | | | | | | | | | | JetBlue's Inclusive Take On Loyalty | | While some airlines are making their loyalty and rewards program benefits more exclusive, JetBlue is going in the opposite direction, by making it possible for members to pool their frequent flyer points with up to six other loyalty members. JetBlue VP of Commercial and Planning Marty St. George says that it was both the next logical expansion of JetBlue’s family pooling program and the natural first rollout of their recently redesigned digital platform for consumers. | ` | |
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| | | | | | | An Australian Taxi Bidding Model In The Age Of Rideshares | | Priceline pioneered online travel auctions in the late 1990s, allowing consumers to name their own price for hotels and air tickets. Now, Australia’s Oiii app has applied that pricing model to the taxi business by allowing consumers to bid for fares. Net-Cabs Co-CEO Roland Grelewicz explains what inspired the feature — and why both passengers and drivers are onboard. Read More... | |
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| Retail Readiness Innovation Index |
| | | | | How JCrew, H&M, Others Push Hard On Payments Innovation, Loyalty | | Retailers are driving innovation as they seek to serve shoppers with new rewards and payment offerings: J.Crew rolled out a new loyalty program, as GUESS is introducing Alipay in its stores. In fact, 84 percent of top performers in the PYMNTS Retail Readiness Innovation Index innovated to improve loyalty, as 81 percent of the top performers innovated to meet demands for new payment methods. But to what extent will retailers push innovation to connect with today’s shoppers? Read More... | |
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| | | | | | The Rise Of Faster Payment Systems | | Businesses are turning to same-day payment solutions as they seek faster ways to deliver funds to those who matter most — buyers, sellers, employees and suppliers. The shift enables them to improve long-term business relationships and business models as they build a smarter world for payments. Read More... | |
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