Using generative AI (like ChatGPT) in business improves users’ performance by 66%, averaged across 3 case studies. More complex tasks have bigger gains, and less-skilled workers benefit the most from AI use.
A CSD matrix outlines and simplifies project context and understanding by categorizing information into three distinct types: certainties, suppositions, and doubts.
The empathy-mapping process helps distill and categorize knowledge of the user into one place, while the artifact serves as quick, digestible way to illustrate user attitudes and behaviors.
User quotes can be powerful and persuasive when sharing UX research insights, but most quotes need a little attention first.
5 min video
Congratulations to the 2023 Intranet Design Annual Winners
We’re happy to announce the winners of NN/g’s 2023 Intranet Design Annual. Review the case studies and intranet screenshots from all 10 winners in this year’s report.
