I posed this question recently to a group of college students at Yale: "In general, what two emotions do you experience when using social media?"
As the students responded with their cellphones to an online survey, a word cloud of their replies displayed on a screen behind me. I've done this exercise many times -- I usually ask this question when I lead workshops, give lectures and teach courses about social media.
People type all kinds of things in response, of course. But no matter the group, two emotions have showed up in every word cloud: joy and anxiety.
As someone who uses social media, I resonate with both of those responses. I imagine many of you reading this do, too.
Like those who take my cellphone surveys, I have experienced deep joy when using social media -- feelings of connection and solidarity.
In November 2016, a high school friend was dying. He made two final status updates on Facebook: one dedicated to his favorite basketball team and a sobering post promising to watch over everyone and asking friends to let him know whom to say "hey" to on the other side.
In response to those posts, people said things like this: "With tear-filled eyes all I can do is look at the sun rising over the clouds and imagine the beauty you are entering. Well done, my friend, what a wonderful life you have led here. You are so loved." And this: "Your strength, faith in God, and determination have changed so many lives."
Hundreds of people had been using social media to stay updated on his cancer treatment, hoping that he would be healed. For most of the last months of his life, he was unable to leave his hospital room and could have only a few visitors. Social media was his connection to his friends and to the world.
Social media in this case was a source of joy, nurturing healing and Christian community, and extending Christian practices like truth telling and compassion from offline to online spaces.
On the other hand, there are many reasons social media causes people to feel anxious. Some of us are worried about privacy -- a concern intensified by the recent news about Facebook.