| Case study Q&A: PinnacleHealth’s path toward cohesive credentialing, enrollment, and onboarding Meet the winners of the inaugural CRC Symposium Case Study Competition Recognizing the challenges in onboarding an evolving medical staff, the physician services department at PinnacleHealth, a Harrisburg, Pennsylvania–based healthcare system, launched a sweeping initiative to foster cohesion across a patchwork of vetting practices. On April 6, two pioneers of the project will take the CRC Symposium stage to share their story, strategies, and next steps for forging credentialing alignment and software integration in today’s variable healthcare climate. Their presentation, Successful Alignment and Integration of Credentialing Activities, was hand-selected by a panel of esteemed industry experts as the winning entry in the first-ever CRC Symposium Case Study Competition. CRC caught up with Heather Johnson, CPCS, manager of physician & practitioner services, and Traci Shreiber, supervisor of physician services, to discuss their upcoming presentation, professional inspirations, and why they’re so excited to be part of this year’s symposium. Click here to read the Q&A. | 
