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June 15, 2017

B2B Payments

How Visa Thinks About B2B Payments Innovation
 

It takes an ecosystem. That, Vicky Bindra, Visa’s head of global products and solutions, told Karen Webster, is the only way that commercial payments can move beyond products and point solutions to the innovation capable of reshaping the corporate payments supply chain and addressing real industry pain points. That insight drove the development of Visa Ready For Business Solutions, and Visa’s plan to unleash the massive commercial payments opportunity that awaits. We take you inside how it all came together.

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Payments Security

Safeguarding Customer Payments For The At-Home Call Agent Boom
 

With lawmakers urging call centers to bring back jobs to the U.S., Work-From-Home call center agents are a growing trend. And WFH has its benefits, said George McDonough, vice president of client relations at IntraNext, but it also means uncharted territory for some employers in terms of securing customer payment data given to remote employees. He tells PYMNTS where the biggest threats lie and how technology can tackle them head on.
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Fighting Fraud

Shattering Merchants’ Information Silos In The Fight Against Fraud
 

Fraudsters are tricky, and fraudsters are fast. But for merchants, the fraud management battle is a winnable one. Companies have an arsenal of data-rich weapons. Andreas Suma, global leader of fraud and data at ACI Worldwide, told PYMNTS that, in order to use that data, information silos must be shattered.

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Omnicommerce Tracker™

NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
 

A picture may be worth a thousand words, but can it help a chatbot make you look like a million bucks? The hot-off-the-presses PYMNTS.com Omnicommerce Tracker™, powered by Vantiv, catches up with Dr. Eitan Sharon and Karen Ouk, founder and SVP, respectively, of mode.ai, a company that uses photos and social media to tap into the fashion styling skills of chatbots. That, plus the latest omni headlines and a ranked provider directory featuring 84 players in the space, inside the Tracker.

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