How Visa Thinks About B2B Payments Innovation It takes an ecosystem. That, Vicky Bindra, Visaâs head of global products and solutions, told Karen Webster, is the only way that commercial payments can move beyond products and point solutions to the innovation capable of reshaping the corporate payments supply chain and addressing real industry pain points. That insight drove the development of Visa Ready For Business Solutions, and Visaâs plan to unleash the massive commercial payments opportunity that awaits. We take you inside how it all came together. Read More... |
Safeguarding Customer Payments For The At-Home Call Agent Boom With lawmakers urging call centers to bring back jobs to the U.S., Work-From-Home call center agents are a growing trend. And WFH has its benefits, said George McDonough, vice president of client relations at IntraNext, but it also means uncharted territory for some employers in terms of securing customer payment data given to remote employees. He tells PYMNTS where the biggest threats lie and how technology can tackle them head on. Read More... |
| Omnicommerce Tracker™ | NEW REPORT: Chatbots Go Omnichannel As Personal Stylists A picture may be worth a thousand words, but can it help a chatbot make you look like a million bucks? The hot-off-the-presses PYMNTS.com Omnicommerce Trackerâ¢, powered by Vantiv, catches up with Dr. Eitan Sharon and Karen Ouk, founder and SVP, respectively, of mode.ai, a company that uses photos and social media to tap into the fashion styling skills of chatbots. That, plus the latest omni headlines and a ranked provider directory featuring 84 players in the space, inside the Tracker. Read More... | |