The physical point of sale is evolving from a line at a register to an app and payment made before the consumer walks into the store. Visaâs SVP and Global Head of Digital Merchant Products Carleigh Jaques tells PYMNTS why, before merchants think about transforming their POS experiences, they first need to understand how consumers want to be âchecked out.â
More than 2,200 and counting: Thatâs how many data breaches were reported so far in 2018, a fact made more stunning since more than two-thirds of them took months to discover. Here are the best of the worst on a list that no company would aspire to make.
Old view: Self-checkout is a rip-and-replace tech move by retailers. Essential view: Self-checkout is a critical touchpoint in the end-to-end customer journey. Matt Redwood, Diebold Nixdorfâs head of self-service, explains why â and how the best retailers are using self-service to innovate the customer experience in the store.
Bubble, meet pinprick, in the form of reality. Bitcoinâs precipitous fall in 2018 from roughly $20,000 to about $3,800 may have been a long time coming, with its fundamental promises unfulfilled. Hereâs our take on why what went up so dizzyingly had to come down the same way.
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