| Marketplaces Bet That A Picture Is Worth A Thousand Sales In eCommerce, the right visual images pay dividends when it comes to inducing shoppers toward impulse buys (or at least impulse browsing) across online platforms and marketplaces. Richard Noguera, chief information security officer at Yapstone, tells PYMNTS that among younger shoppers â millennials especially â artificial intelligence (AI) can help ensure a picture is worth a thousand words and buy button clicks. |
| Is There Such A Thing As Healthy Friction Online? Are consumer concerns over data security giving rise to the notion of healthy friction online? Jen Singh, director of channel partnerships at Entersekt, tells PYMNTS that giving the consumer some control over authentication, by introducing a little healthy friction, promotes trust from individuals and the FIs and merchants serving them. Hereâs why. |
| Meal Kits Go Back To School Who can forget the school cafeteria and all those Taco Tuesdays? Now, in a new PYMNTS Interview, Yumble Co-Founder Joanna Parker talks about bringing the meal-kit subscription model commerce to school lunches. Where was this when we were in school? |
| Building A Better Payday Lending Product The solution for what ails payday loans isn’t to ban them, OppLoans CEO Jared Kaplan tells PYMNTS. But instead build a product that helps address the immediate need and then help borrowers ‘graduate’ into different and better credit options. Here’s the blueprint.
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| | Call Center Commerce Tracker™ | | How TD Bank Uses Voiceprints To Personalize â And Secure â Call Center Interactions Banks are turning to tools like voiceprint tech and fingerprint verification to deliver a personalized, yet secure, experience for customers who use their call centers, says TD Bankâs head of U.S. contact centers Lindsay Sacknoff. In the latest Call Center Commerce Tracker, she discusses how the bank uses both to provide more personalized experiences to its 26 million customers. |
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