Man Plus Machine: Better Together In The Fight Against Fraud Man vs. machine? Who said it has to be a competition? KC Fox, Radial VP of Payments, Tax and Fraud, told Karen Webster that both have advantages and disadvantages, and companies that use only one are missing out â not just on better fraud protection, but on potential sales and customer loyalty. Instead of pitting man and machine against each other, he said fraud fighters would do better to take a hybrid approach, leveraging the speed and capacity of machines with the discernment of human experts. Read More... |
The Call List: The SquareSpace Of Video Chat What did a NOLA creative street performer teach The Call List, Founder and CEO, Amanda Patterson, about the power of one-to-one video chat? How to make it scale without losing that personalized digital engagement. In this weekâs The Matchmaker Is In, Patterson told Karen Webster how The Call List aims to be the âSquareSpaceâ for brands who want to deliver a personalized video chat experience on their own sites â including healthcare providers who are now beating a path to her door. Read More... |
Tantalum CEO On Cars As Commerce Ecosystems Cars, Tantalumâs CEO Ozgur Tohumcu told Karen Webster in a recent conversation, have the distinction of being an analog holdout in an increasingly digital world. Helping OEMs fix that is something that he says Tantalum has been working over the last twenty years as a telematics leader to enable. Itâs also why Tohumcu says that its finally possible for consumers to think of their cars as a connected commerce ecosystem that manages all of the essential services that they or their vehicle may need. Read More... |
| Intelligence Of Things (IoT) Tracker™ | NEW REPORT: When It Absolutely, Positively Has To Be There ⦠Now? Whether itâs an airplane needing a crucial replacement part or a critically ill patient awaiting a life-saving blood delivery, sometimes two-day shipping and basic package tracking wonât cut it. In the latest PYMNTS Intelligence of Things (IoT) Tracker, Nick Bulcao, founder of tech-enabled logistics firm Airspace Technology, describes how the company is working to use IoT to make shipments faster and easier to track. Find that, along with the latest headlines and rankings of more than 200 providers, inside the Tracker. Read More... | |