Amex rewires credit for debt-leary consumers, as Bitcoin prices rise so do complaints, another day another big Uber investigation.

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August 30, 2017

Cybersecurity

Man Plus Machine: Better Together In The Fight Against Fraud
 

Man vs. machine? Who said it has to be a competition? KC Fox, Radial VP of Payments, Tax and Fraud, told Karen Webster that both have advantages and disadvantages, and companies that use only one are missing out — not just on better fraud protection, but on potential sales and customer loyalty. Instead of pitting man and machine against each other, he said fraud fighters would do better to take a hybrid approach, leveraging the speed and capacity of machines with the discernment of human experts.

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The Matchmaker Is In

The Call List: The SquareSpace Of Video Chat
 

What did a NOLA creative street performer teach The Call List, Founder and CEO, Amanda Patterson, about the power of one-to-one video chat? How to make it scale without losing that personalized digital engagement. In this week’s The Matchmaker Is In, Patterson told Karen Webster how The Call List aims to be the “SquareSpace” for brands who want to deliver a personalized video chat experience on their own sites — including healthcare providers who are now beating a path to her door.
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Connected Cars

Tantalum CEO On Cars As Commerce Ecosystems
 

Cars, Tantalum’s CEO Ozgur Tohumcu told Karen Webster in a recent conversation, have the distinction of being an analog holdout in an increasingly digital world. Helping OEMs fix that is something that he says Tantalum has been working over the last twenty years as a telematics leader to enable. It’s also why Tohumcu says that its finally possible for consumers to think of their cars as a connected commerce ecosystem that manages all of the essential services that they or their vehicle may need.

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Intelligence Of Things (IoT) Tracker™

NEW REPORT: When It Absolutely, Positively Has To Be There … Now?
 

Whether it’s an airplane needing a crucial replacement part or a critically ill patient awaiting a life-saving blood delivery, sometimes two-day shipping and basic package tracking won’t cut it. In the latest PYMNTS Intelligence of Things (IoT) Tracker, Nick Bulcao, founder of tech-enabled logistics firm Airspace Technology, describes how the company is working to use IoT to make shipments faster and easier to track. Find that, along with the latest headlines and rankings of more than 200 providers, inside the Tracker.

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