Good morning Marketer, how do you estimate your team’s workload? 

According to Marketing Land columnist and agile coach Stacey Ackerman, being able to accurately estimate the time and effort it takes to complete a sprint can help drastically improve project completion predictability and managing team workflows. “This is one area where marketers can learn a lot from software teams,” Ackerman wrote. 

Ackerman offered a number of agile estimation tactics to help marketers manage workloads more efficiently. In addition to a new way to think about estimations (including a modified Fibonacci sequence, for all you number-lovers), Ackerman recommends examining the completion rate of work – or velocity – of the team.

“Using velocity ranges allow teams to have realistic, upfront conversations early on and to be more predictable with what work they get done,” she said. Operationally, building accurate estimations not only helps strengthen the team’s efficiency – but helps drive higher levels of confidence between marketing teams and senior leaders in the long run. 

Keep scrolling for more, including a look at a new feature for brands on Snapchat. 

Taylor Peterson,
Deputy Editor

 
 
 

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Pro Tip
 

How to strike a chord to develop campaigns that connect

Knowing what challenges your audiences face is only step one to developing content that connects. Step two is understanding how your customers feel about their challenges and utilizing effective emotional writing to strike a chord.

  • Show, Don’t Tell. The easiest mistake to make when writing emotionally is to come out and broadcast that you’re doing it. Don’t tell the reader how they feel. Instead, imagine how they would prefer to feel and give them a taste of that. 
  • Resonate, Don’t Exploit. To prove a need for your product or service, you should evoke, not exploit, emotion in people. It’s easy to exploit intense emotions of fear, anger, agitation in our audiences in order to sell. But it feels fake. Instead, show the reader you understand their emotions and maybe even share them.
 
Social Shorts
 

Brands get a home base on Snapchat

Snapchat Brand Profiles. Following on last year’s launch of Public Profiles for creators and shows, Snapchat debuted Brand Profiles yesterday. In closed beta, Brand Profiles give brands a window front that showcases what they’re doing on the app, including AR Lenses, Stores, Highlights and Story posts.

Tools are available for team collaboration and content management. Analytics show audience demographics and interests of people who view brand Stories. Early participants include Ben & Jerry’s, Candy Crush, Dior, Gucci, Headspace, Jordan Brand, Kylie Cosmetics, L’Oreal Paris, Louis Vuitton, Prada, Ralph Lauren, Target, Tim Hortons, Too Faced, Universal Pictures, and VSCO. 

Why we care. Brand pages will give brands better visibility on the app and should help increase engagement among Snapchat’s Gen Z and Millennial users. Snapchat says it will open Brand Profiles to more businesses later this year. We’re building toward a future where the Snapchat community can engage with businesses of all sizes across the variety of products on our service.

Facebook catalogs update. Yesterday, we reported here that many advertisers were getting errors when uploading their product catalogs to Facebook earlier this week. The problem has been addressed, so you should no longer be experiencing upload delays.

 

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What we're reading
 

We've curated our picks from across the web so you can retire your feed reader

Zoom introduces all-in-one home communications appliance for $599 – TechCrunch

Peacock’s interface aims to recreate the feeling of live TV, but it comes up short – The Verge

Slack is fueling media’s bottom-up revolution – Digiday

Reddit finally supports native image galleries – Engadget

6 Ways to Use Martech Tools for Covid Compliance  – StreetFight

Social Listening: Why the Pandemic Is Sparking New Use Cases for an Underutilized Tool – eMarketer