Turn cross-channel experiences into competitive advantages -

Hi John,

As someone who enjoys shopping and loves to touch and feel fabrics, my behavior was forced to change over the past year.

I am not alone. Consumer habits have been upended and as a result, retailers have had to quickly deploy new technologies. It is no wonder why marketers are so eager to learn about new retail trends and that search terms such as “digital shoppers” and “customer experience” have become top-ranking across eMarketer research.

Let’s hunker down together and learn from my colleague, Jeremy Goldman, eMarketer principal analyst at Insider Intelligence about how brand and retail marketers can navigate these trends, and win the hearts, minds, and wallets of today’s consumers.

Register here for "Delivering Exceptional CX Across Ecommerce & Retail: 5 Trends to Watch." Made possible by Oracle Advertising and Customer Experience, this live-video webinar will explore:

• How to make online and offline transactions more frictionless
• The benefits of embracing a first-party data mindset
• How to turn cross-channel experiences, like click-and-collect and returns, into competitive advantages
• Techniques to improve discoverability through AR and remote video

Please reserve your seat today for Thursday, June 10 at 2pm ET.

This Meet the Analyst Webinar is made possible by Oracle Advertising and Customer Experience.

Sincerely,
Nancy Taffera-Santos
SVP, Media Solutions & Strategy

PS: Please forward this invite to colleagues and peers who may be interested in this topic. Thank you!

Interested in sponsoring a webinar? Email advertising@emarketer.com