Top areas and channels to target your spend -

Hi eMarketer Reader,

There are so many areas in which a brand can optimize customer experience (CX) from email communication to on-website experience and even post-purchase care. But for companies looking to invest in customer experience, where can they expect the best return on investment?

Join us for an upcoming Meet the Analyst Webinar, featuring eMarketer’s principal analyst Jeremy Goldman, as he breaks down the areas that are worth the investment, and how to effectively quantify your ROI.

Register here for "The ROI of Customer Experience." Made possible by Oracle Cloud CX, this live-video webinar will explore:

• How leading brands are calculating the value of CX to their bottom line
• Top areas and channels to target your spend, such as email and SMS marketing
• Whether to make incremental improvements in all facets of CX—or to focus on becoming best-in-class in one area
• Plus! Ask questions, and interact with your eMarketer community of marketing peers

Please reserve your seat today. This live-video presentation will take place on Thursday, January 21 at 2:00 PM ET.

This Meet the Analyst Webinar is made possible by Oracle Cloud CX.

Sincerely,
eMarketer Editors

PS: Please forward this invite to colleagues and peers who may be interested in this topic. Thank you!

Interested in sponsoring a webinar? Email advertising@emarketer.com