Good morning,

ANZ is facing growing pressure over allegations it charged the accounts of dead customers , and a former ACCC chief says it appears the bank hasn't learnt any lessons from the findings of the Hayne royal commission into financial institutions.

Meanwhile,  personal insolvencies will surge by 25 per cent in the next 18 months as households dig into their savings to pay debts amid cost-of-living pressures, the Australian Financial Security Authority says. 

And as Telstra pushes ahead with the use of artificial intelligence, The Australian's CEO Survey 2025 reveals that senior executives from as diverse industries as banking to Bunnings are studying how the next generation of AI can boost customer service and other aspects of their businesses.