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Our Building Better Managers research identified active and empathetic listening as one of the key skills for developing people. In fact, from the managers we spoke to, active listening was ranked top of the list for manager capabilities.
In this week's newsletter, we've curated some of our top resources on active listening for you to explore and brush up on your listening skills!
Now is a great time to sign up to Mindtools as we are offering a 3-day free trial on all plans, for a limited time only. |
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Active Listening
Active Listening is where you make a conscious effort to hear not only the words that another person is saying but, more importantly, the complete message that is being communicated.
Discover the five key active listening techniques you can use to help you become a more effective listener and therefore, a better manager.
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Empathic Listening
Empathy is the ability to understand and sense others’ emotions and is a major component of emotional intelligence; vital for a manager's success. In this article, we explore how empathic listening can help you improve your management skills and win your team’s trust.
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Listening Skills Infographic
Hear what people are really saying with our listening skills infographic. Follow this how to guide to help get the most out of your conversations.
Active listening will make you a more effective leader, help you to better influence people and prevent misunderstandings in the workplace.
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