Listening is one of the most important skills you can have, we might only remember that most of us aren't very good at it. According to research, we only remember between 25 percent and 50 percent of what we hear! Sorry, what was that you said...?
By becoming a better listener, you can improve your productivity, as well as your ability to influence, persuade and negotiate. You'll also avoid conflict and misunderstandings. Find out how to become a better listener with our Active Listening article and video.