Customer experience leaders may struggle to show how their efforts will generate positive business results. They need a solid business model that can reliably predict quantifiable benefits. Read More
Businesses are confident overall in their ability to weather the storm caused by coronavirus COVID-19 disruptions, and technology is playing a strong role in the C-suite. Read More
AI can spot patterns in data and make predictions, and the hope is these tools could identify drug prospects to test on humans within months. Read More
Adding new security tools to your SOC toolset may help alert you to the newest cyber threats to your business. However, when a zillion unprioritized alerts hit you in a day, you might start treating them like whack-a-mole or the ...
Advances in information technology and management concepts mean that IT professionals must update their skill sets, even their career goals on an almost yearly basis. In this IT Trend Report, experts share advice on how IT pros can keep up with this every-changing job market. Read it today! Read More