Measure ROI from Customer Experience; C-Suite Turns to IT in Coronavirus Crisis; Get Radical on Transformation

InformationWeek Leadership careers
March 18, 2020
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Digital Transformation Falling Flat? Bring in the Pirates
IT leaders should reflect on how and why digital transformations fail and tap nonconformists who are not afraid to think outside the box as a start.

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Maximize Your Customer Experience ROI

Customer experience leaders may struggle to show how their efforts will generate positive business results. They need a solid business model that can reliably predict quantifiable benefits.
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C-Suite Taps IT Leaders Amid Coronavirus Crisis

Businesses are confident overall in their ability to weather the storm caused by coronavirus COVID-19 disruptions, and technology is playing a strong role in the C-suite.
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A Radical Plan for Enterprise Transformation

If you want the big rewards of new technology implementations, you need the right approach and a full commitment.
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The Role of AI in the Race for a Coronavirus Vaccine

AI can spot patterns in data and make predictions, and the hope is these tools could identify drug prospects to test on humans within months.
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